General Information

Models

About the models
All Models on www.Nocturnalgirls.com were over the age of eighteen (18) or older when the photographs were created. Record off proof off ages are kept.

Models Wanted
www.Nocturnalgirls.com are always looking for new models to work with.
For Submissions guidelines: Model@Nocturnalgirls.com

About our Shop
We aim to post all orders within 48 hours of payment clearing. You will be emailed a tracking number that you can use to trace your parcel.

Prints
Every print in the print sale is made in a series of 100 numbered. And will be sent with an authentication certificate. The print will have a black border all around. Printed to order we use only the highest standard of Canon inks and state of the art Canon Printers. The paper of choice for this image is an enhanced Matt paper. For question about witch number you will get, please contact the shop. We can also be in help with getting the print framed.

Our prints are carefully packaged and protected to ensure you receive only the highest standard of product.

Please be aware that there can be some variance in colour due to each computer monitors calibration/settings.

LOST ORDERS or OTHER PROBLEMS
Please use the Contact The Shop link to get in touch and we'll do our best to resolve your problem as quickly as possible. Or Shop@Nocturnalgirls.com

DID WE SEND THE WRONG ITEM?
In the unlikely event of us sending you a wrong item, then please send it back to us in the original packaging, with a note explaining whether you want a refund or if you want us to replace it with the originally ordered item. We will refund or send you the correct item, as requested, and also refund you the cost of sending the wrong item back to us. You must send the item back by recorded delivery so that you can be sure that we will receive it.

DAMAGED GOODS
It the responsibility of the purchaser to inspect the goods at the point of delivery to make sure that they are in perfect condition. We take all possible steps to ensure that goods are in perfect condition when they leave our studio. If the packaging and or goods are damaged upon the purchaser’s receipt of the goods, it is the responsibility of the purchaser to make a claim against their local postal service.

GOODS RETURNED BY POSTAL SERVICES
If your local postal service is unsuccessful delivering to you for any reason or you fail to collect the item from your post office, your order will be returned to us, which can take up to 30 days. Any orders returned to us will be cancelled and issue a refund to you via the method of payment used for the original transaction.

Our number one priority is to create happy customers. Your satisfaction is our number one goal!

We do not partner with or have special relationships with any ad server companies.

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